Acceptable Use Policy (AUP)

Last Updated: January 2, 2026

This Acceptable Use Policy (“AUP”) applies to all services (“Services”) provided by SkyWeb – Tecnologias de Informação, Unipessoal LDA through prowebhosting.com (“SkyWeb”, “we”, “us”, “our”). By using our Services, you agree to comply with this AUP. Failure to do so may result in suspension or termination of Services.

1. Lawful Use

You may use our Services only for lawful purposes. You are solely responsible for ensuring that your use complies with all applicable laws and regulations in your jurisdiction and any jurisdiction in which your content is accessible.

2. Prohibited Activities

You agree not to use our Services for any of the following activities:

2.1 Illegal or Harmful Content

hosting or distributing illegal content
child sexual abuse material or exploitation
fraudulent or misleading activities
content that violates privacy or data protection laws
content that infringes copyright or trademarks

2.2 Network and System Abuse

denial of service (DoS/DDoS) attacks
port scanning or network probing
distribution of malware, viruses, or ransomware
unauthorized access to systems or networks
operating botnets or command-and-control systems

2.3 Email and Messaging Abuse

sending unsolicited bulk or commercial email (spam)
harvesting or purchasing email lists
hosting mailing lists without consent-based subscription
sending phishing or deceptive messages

2.4 Resource Misuse

activities causing excessive CPU, memory, or disk usage
mining cryptocurrency without permission
running processes that degrade server performance

2.5 Other Abusive Uses

impersonation or identity fraud
distribution of hacking tools or exploits
activities that may damage our reputation or services

3. Responsibility for Content

You are fully responsible for all content hosted under your account. SkyWeb does not monitor customer content but reserves the right to investigate complaints and take appropriate action.

4. Security Obligations

You must maintain secure passwords and ensure your applications and scripts are updated.

Accounts compromised due to weak security may be suspended until secured.

5. DMCA and Copyright

Repeat infringement may result in termination of Services.

6. Reporting Abuse

Suspected violations of this AUP should be reported to:

Email: abuse@prowebhosting.com

7. Enforcement

We may take any of the following actions in response to AUP violations:

warnings or requests for corrective action
suspension of Services
termination of Services
notification to relevant authorities where required

SkyWeb is not liable for any loss arising from enforcement actions.

8. Changes to this Policy

We may update this AUP from time to time. Continued use of the Services constitutes acceptance of the updated version.

9. Contact Information

SkyWeb – Tecnologias de Informação, Unipessoal LDA
Avenida do Brasil nº1, 9º Andar, 1749-008 Lisboa, Portugal

Email: support@prowebhosting.com